This page has info on joining our
MONTHLY kit club! We currently offer two kits..
our mixed media kit and our main kit (which is a
papercrafting and art journal kit also for mixed media)
Please read below for information on how to join!
How do I become a member and what
does that mean?
Scarlet Lime is not only a place to buy great
products, but we are also a monthly kit club. Each month we debut
two brand new kits and both are offered as subscriptions or
one time purchases. One is our main kit (ART JOURNALING
KIT) chalked full of
brand new releases from our favorite manufacturers
and also includes an exclusive
stamps, papers and more each month.. the second is our
Mixed media kit, which includes fun new mixed media
products, perfect for creating on canvas, in art journals
or any type of mixed media mediums! . We also offer one time purchases
of our kits, when available, which only come available on
the15th of each month AND in our store section. not on the
kits page. As a subscriber however,
you are automatically billed and sent our kits each month
(depending on which kit you are subscribed too), which means you are guaranteed our main kit
each month AND .
You also get a discount on the kit prices for
being a subscriber.
How long is a sub for?:
Our subs are re-occurring, which means you receive the kit
each month until you wish to cancel your subscription,
however there is in initial 6 month commitment to your
subscription. After 6 months, you may cancel at anytime
without penalty, as long as it follows the guidelines
listed below for cancellation notice. (please scroll down
to see our cancellation policy). If you cancel
before the 6 months has been filled there is a $35.00
penalty fee for canceling early. One incentive of being a
subscriber is that you automatically get the kit each
month, (which a lot of times is sold out), and you receive
it at a discounted price,
We DO not allow skips. So once you sign up
for a subscription, you must receive the kit each month.
There will be a fee incurred if you do not pay for your
kit each month.
IMPORTANT NOTE FOR ADDRESS CHANGES!!: Because we will be auto billing each month,
please send any address changes to us via e-mail at
email@example.com before the 5th of the
month you want it changed. Changing your address in PayPal
does not work because PayPal does not send us updates each
month on address changes since we don't use their services
to ship our kits.
How does my subscription work and when
will my credit card be billed each month.
We use Paypal for all of our subscriptions
and one time purchase transactions. You must have a open Paypal account in order to use
our subscription auto bill program through Paypal.
If you are interested in starting a new sub with Scarlet
Lime, simply send us an e-mail to
and we will put you on
the current waitlist for the next available sub opening
and send you the information you need to sign up!
We only do signups the1st-13th of each month, so once
we have received your request we will send you a
reminder to sign up on the first!
What types of payment does Scarlet Lime accept?
We use Paypal to accept payments. With PayPal you can use any major credit card, or use your current PayPal account.
When will my subscription begin?
If the current month's kit is still available, your subscription
will begin that month. If the kit for that month is sold
out then your subscription will begin the following month or the
month indicated on our webpage.
When will kits be shipped?
Kits ship out the 15th-18th
of each month, unless otherwise notified, as long as your subscription is paid on
time (by the 13th).
When do kits go on sale?
Kits go on sale to the public on the 1st
of each month at 12:01 EST.
What if my kit arrives damaged?
We work hard to make sure this doesn't happen however, in the event that something was damaged, please let us know immediately by e-mailing us at
and we will do our best to resolve the issues for you!
Is it possible to skip a kit during my subscription?
Unfortunately, kits on a subscription plan may not be skipped. If there are extenuating circumstances email us at
and we will discuss the matter with
Cancellation Policy: Our new cancellation policy on all new subscriptions is as follows:
since this is a reoccurring sub,( which means it does
not end until you notify us).. if at any time you wish to STOP your
subscription to Scarlet lime, simply send us an e-mail by the 1st of the
month previous that you wish to cancel. For example, if you wish to
cancel your sub in July, you would need to notify us on or before the
1st of June of your cancellation. If
it's past the 1st, you will need to take the next
months' kit as it has already been ordered for
you. There is also cancellation fee if $35.00, only if you do not cancel before the 1st of the month
previous and/OR before you have full-filled 6 months of a
subscription to Scarlet Lime.
Do you ship internationally?
Yes! We are happy to say we do. We ship both first class and Rates are below.
WE are no responsible for
lost or stolen kits or delayed kit through customs. We
provide a USPS tracking number once kits have shipped,
but are not liable after they have shipped. PLEASE
call your local post office for more info. For info on
our rates.. check out the kits page.
How do you ship?
These rates apply to US customers only:
We ship via USPS (United States Postal Service) for both International and US
shipping. Shipping is a flat rate of $7.95 for your first kit.
Rates are for US shipping inside US 48 states. We
are not responsible for lost or stolen packages. Your
kits are shipped via USPS and you will be sent a
tracking number for your kit when it ships each month to
the email address associated with your Paypal account.
Please check your Spam box, as it often times finds it
way into there. Thanks!
additional kit are $2.85 for the first additional kit
Still have questions? E-mail us at
firstname.lastname@example.org we would love to hear from you!